Use cases

Shopify website monitoring for agencies

Watch uptime, SSL, DNS and email security on every client store and prove your value with branded monthly reports.

Quick answer

How do Shopify agencies monitor client stores?

Shopify agencies add each client store and its custom domain to SiteGuard Monitor, which runs passive external checks on uptime, SSL expiry, DNS, email security and security headers. It produces a 0-100 risk score, sends instant alerts if a store or domain breaks, and generates branded monthly reports, helping agencies protect client sales and justify retainers.

On a Shopify store, downtime and domain problems translate straight into lost orders. SiteGuard Monitor watches every client store and custom domain from the outside, alerting you the moment something threatens sales, and packages that protection into branded reports that make your retainer easy to justify.

The Shopify store problem

Custom domains, DNS records and certificates sit outside the Shopify admin and can break independently of the platform. A misconfigured domain, an expired certificate or a deliverability issue with order emails can quietly cost a store revenue before anyone notices.

Custom-domain and DNS issues that interrupt the storefront
Certificate and HTTPS problems that scare off buyers
Order and marketing emails landing in spam

How SiteGuard Monitor helps

Add each client's store domain to one dashboard and get an external view of uptime, certificate health and email security, summarised in a 0-100 risk score. Alerts reach you instantly so you can protect sales before the client sees a dip.

External checks on every client store and domain
One dashboard across all your Shopify clients
Instant email and Discord alerts on failures

The checks we run

Uptime: HTTP/HTTPS availability of the storefront
SSL: certificate expiry warnings to protect checkout trust
DNS: custom-domain record monitoring
Email security: SPF and DMARC for order and marketing email
Security headers: missing protections flagged per store

Protect sales, prove value

Add a client's store domain and run a scan
Enable alerts to catch domain or certificate issues fast
Generate a branded monthly report
Send it to the client under your agency's brand
Tie monitoring to the revenue you help protect

Why Shopify agencies use it

Guard client revenue against downtime and domain issues
Keep order and marketing emails out of spam
Add a recurring monitoring line to retainers
Win trust and renewals with branded reporting

Safe for live stores

SiteGuard runs passive, read-only checks from the outside, so it never interferes with live storefronts, checkout or the Shopify platform. There is nothing to install, no app permissions to grant and no aggressive scanning, making it safe to run across active client stores.

Frequently asked questions

Do I need to install a Shopify app?

No. SiteGuard monitors each store externally via its domain, so there is no Shopify app to install and no permissions to grant. You simply add the store's custom domain and checks run from outside.

Can it catch custom-domain and DNS problems?

Yes. SiteGuard monitors DNS records and the custom domain that points to a Shopify store, alerting you to changes or misconfigurations that could interrupt the storefront, which the Shopify admin alone won't surface.

How does this protect a store's sales?

By alerting you instantly to downtime, expired certificates and email-deliverability issues, SiteGuard lets you fix problems before they cost orders. You protect revenue and have branded reports to show the client the value.

Will the checks affect the live store or checkout?

No. All checks are passive and read-only, performed externally like a normal shopper's browser or a mail server. There is no aggressive scanning and no impact on the storefront or checkout.

Can I brand reports for each client store?

Yes. Monthly reports can be white-labelled with your agency's logo and colours, so each client receives a professional report under your brand that documents their store's health.

Can I monitor all my client stores at once?

Yes. A multi-client dashboard shows every Shopify store you manage with its own risk score and alerts, so you can keep watch across your whole client base from one place.

Agencies overview →Uptime monitoring →DNS monitoring →Email security monitoring →White-label reports →WordPress agencies →