Use cases

Website monitoring for hosting providers

Monitor uptime, SSL and DNS across the sites you host, and offer customers a branded monitoring add-on under your own name.

Run a free scan See pricing

Quick answer

How can a hosting provider use website monitoring?

A hosting provider adds customer domains to SiteGuard Monitor to track uptime, SSL expiry, DNS, email security and security headers from outside the network. Instant alerts catch problems early, and white-label reports and status pages let the provider offer monitoring as a branded paid add-on that increases customer retention and reduces inbound support tickets.

Hosting customers expect their sites to stay online, and they call you when they don't. SiteGuard Monitor gives you an external view of every hosted domain so you spot outages, expiring certificates and DNS issues early, and it lets you package that oversight into a branded service customers are glad to pay for.

The hosting support problem

Support volume spikes when customers discover problems before you do. An expired certificate, a misconfigured DNS record after a transfer, or a quiet outage all turn into tickets, refunds and churn if they go unnoticed.

Customers report downtime before your team sees it
Expired SSL and DNS drift generate avoidable tickets
No simple monitoring upsell to add to hosting plans

How SiteGuard Monitor helps

Get an outside-in view of every hosted site in one dashboard, complete with a 0-100 risk score per domain. External monitoring complements your internal infrastructure checks and lets you reach customers proactively when something needs attention.

External, customer-facing view of every hosted site
Risk score that ranks issues across your fleet
Instant email and Discord alerts to act before tickets land

The checks we run

Uptime: HTTP/HTTPS availability from outside your network
SSL: certificate expiry alerts to prevent lapses
DNS: record monitoring to catch post-transfer drift
Email security: SPF and DMARC checks for hosted mail
Security headers: missing protections flagged per site

Offer it as a branded add-on

Add customer domains and run instant scans
Enable alerts so you can act before customers call
Send branded monthly reports under your hosting brand
Publish public status pages for transparency
Bundle monitoring into higher-tier hosting plans

Why hosting providers use it

Reduce support tickets with proactive alerts
Create a new recurring revenue stream
Improve retention by catching issues early
Strengthen your brand with white-label reports and status pages

Non-intrusive by design

SiteGuard runs passive, read-only checks from the outside, so it never adds load to your servers or interferes with hosted workloads. There is no aggressive scanning and nothing to deploy on your infrastructure, making it safe to run across large numbers of customer sites.

Frequently asked questions

Does external monitoring add load to our servers?

No. SiteGuard checks each site passively from the outside, the same way a normal visitor or mail server would. There is no aggressive scanning and no measurable load on your hosting infrastructure, even across many domains.

Can we resell monitoring under our own brand?

Yes. Reports, status pages and dashboards can carry your hosting brand. You can offer monitoring as a paid add-on or bundle it into premium plans, with SiteGuard staying invisible to your customers.

How does this differ from our internal infrastructure monitoring?

Internal tools watch servers and resources; SiteGuard watches the customer-facing result, including uptime, SSL, DNS and email security from outside your network. The two are complementary and together give a complete picture.

Can we give customers their own status page?

Yes. You can publish a branded public status page per customer so they can self-check availability. That transparency reduces inbound 'is my site up?' tickets to your support team.

How quickly are we alerted to an outage?

Alerts fire the instant a check fails and arrive by email and Discord. That lets your team respond, and often resolve and notify customers, before they open a ticket.

Do we need to install agents on hosted sites?

No. Monitoring is fully external, so there is nothing to install on customer sites or your servers. You simply add the domains you want to watch.

Uptime monitoring →SSL certificate monitoring →Public status pages →White-label reports →White-label branding →See pricing →