Use cases

Website monitoring for MSPs

Cover uptime, SSL, DNS and email security across every managed client and turn it into branded reports for your QBRs.

Quick answer

How does website monitoring fit into an MSP's services?

MSPs add managed client domains to SiteGuard Monitor to track uptime, SSL expiry, DNS, email security and security headers alongside their other managed services. Each site gets a 0-100 risk score, instant alerts and branded monthly reports, giving MSPs a low-effort web monitoring layer and clear documentation to present in client reviews and QBRs.

MSPs are judged on keeping client environments healthy, and public-facing websites are part of that surface. SiteGuard Monitor adds a lightweight web and email-security monitoring layer to your stack, giving you instant alerts and the branded reports you need to show clients their services are managed and accounted for.

The MSP coverage gap

Endpoint and network monitoring is well covered, but public websites, certificates and email deliverability often sit in a blind spot. When a client's SSL expires or DMARC isn't configured, it surfaces as a complaint rather than a managed item.

Websites and email security outside core RMM coverage
Expired certificates and SPF/DMARC gaps found reactively
Difficulty evidencing web health in client reviews

How SiteGuard Monitor helps

Add each client's domains to a multi-client dashboard and get a per-site 0-100 risk score that slots neatly into your service reporting. Alerts route to email and Discord so your NOC or helpdesk can triage web issues like any other ticket.

Portfolio-wide dashboard across all managed clients
Risk score that prioritises remediation
Instant alerts that fit existing triage workflows

The checks we run

Uptime: HTTP/HTTPS availability per client site
SSL: certificate expiry warnings to prevent lapses
DNS: record monitoring for change detection
Email security: SPF and DMARC posture checks
Security headers: missing protections flagged for hardening

Built for client reporting

Add a client's domains and run baseline scans
Route alerts into your support workflow
Generate branded monthly risk reports
Present them in QBRs and service reviews
Track risk-score trends as evidence of value

Why MSPs use it

Close the web and email-security monitoring gap
Add a billable managed-service line item
Document and justify your value at review time
Reduce reactive tickets with proactive alerts

Safe across client portfolios

Every check is passive and read-only, performed externally with no agents and no aggressive scanning. SiteGuard places no load on client systems and never performs intrusive testing, so it is safe to deploy across large, diverse client portfolios on a secure SaaS platform.

Frequently asked questions

How does this complement our RMM and network monitoring?

Your RMM watches endpoints and infrastructure; SiteGuard watches the external, public-facing side: uptime, SSL, DNS, email security and headers. It fills a common blind spot without overlapping your existing tools or requiring agents.

Can I manage many clients from one place?

Yes. A multi-client dashboard lets you oversee every managed client and their domains together, with per-site risk scores so you can prioritise remediation across the whole portfolio at a glance.

Are reports suitable for QBRs?

Yes. Branded monthly reports document uptime, SSL, DNS and email-security posture with an explainable risk score, giving you clear evidence to present in quarterly business reviews under your own brand.

Will scanning trigger client security alarms?

It shouldn't. SiteGuard performs only passive, read-only checks from the outside, with no intrusive scanning or probing. It behaves like a normal visitor and mail check, not like an attacker.

Do alerts integrate with our workflow?

Alerts arrive instantly by email and Discord when a check fails, so your team can triage web issues alongside other tickets. There is no need to monitor a separate console continuously.

Is there anything to install at client sites?

No. Monitoring is fully external and agentless. You add the client domains you want to watch and SiteGuard handles the checks from the outside.

Multi-client dashboard →Email security monitoring →Security headers →Website risk reports for clients →Monthly client reports →See pricing →