Features

Know your clients' sites are down before they do

Continuous HTTP/HTTPS uptime checks with instant alerts, so a client outage never becomes an angry phone call.

Quick answer

What is uptime monitoring for agencies?

Uptime monitoring for agencies continuously checks whether client websites respond over HTTP/HTTPS and alerts you the moment one goes down. SiteGuard Monitor runs passive, read-only checks across all your client domains, sends instant email and Discord alerts on failures, and rolls the results into branded monthly reports, so you find outages first.

When a client's site goes down, the worst way to find out is from the client. SiteGuard Monitor watches every domain you manage with continuous uptime checks and tells you the second something breaks, so you can fix it quietly and look proactive instead of caught off guard.

The problem: you find out about downtime last

Agencies juggle dozens of client sites, and most have no idea when one goes dark. The first signal is usually an email from the client asking why their site is offline, which puts you on the back foot and erodes trust on a problem you could have caught in minutes.

How SiteGuard solves it

SiteGuard runs continuous uptime checks against every domain in your dashboard and alerts you instantly when a site stops responding. You hear about it first, fix it before most visitors notice, and turn a potential complaint into a quiet win.

  • Continuous HTTP/HTTPS response checks
  • Instant email and Discord alerts on failure and recovery
  • Response-time tracking to spot slowdowns before full outages
  • All clients in one multi-client dashboard

What gets checked

Each check confirms the site is reachable and returning a healthy response, not just that the server is pinging back. Uptime is one input into the 0-100 risk score, alongside SSL, DNS, email security, and security headers, giving you and your clients one clear picture of site health.

  • HTTP and HTTPS reachability
  • HTTP status codes (200 OK vs 4xx/5xx errors)
  • Response time and latency trends
  • Recovery confirmation when a site comes back

Example workflow

Getting a client monitored takes a couple of minutes, and after that it runs on autopilot.

  • Add the client domain to your dashboard
  • Run an instant scan to set a baseline
  • Get email and Discord alerts the moment uptime drops
  • Send the branded monthly report showing uptime and risk score

Why agencies use it

Proactive monitoring is one of the easiest ways to look indispensable. Fewer surprise calls, more trust, and a recurring monthly report that quietly reminds clients why they pay your retainer.

  • Catch outages before clients do
  • Fewer reactive support fires
  • Visible proof of value in every monthly report
  • A foundation for productized monitoring revenue

Safe, passive monitoring

SiteGuard does read-only uptime checks from the outside, exactly like a visitor loading the page. There is no aggressive scanning, no probing, and nothing that could trip a WAF or destabilize a production site.

Frequently asked questions

How often are sites checked?
SiteGuard runs uptime checks on a continuous schedule so failures are detected quickly. Check frequency and the number of monitored domains depend on your plan, which you can review on the pricing page.
How will I be alerted when a site goes down?
You get instant email and Discord alerts the moment a site stops responding, and a recovery alert when it comes back online, so you always know the current state without watching a dashboard.
Does uptime monitoring slow down or affect my client's site?
No. Checks are passive and read-only, equivalent to a normal visitor loading the page. There's no aggressive probing, so monitoring has no meaningful impact on a production site.
Can I monitor uptime for many clients at once?
Yes. All your client domains live in a single multi-client dashboard, so you can see the status of every site at a glance and drill into any one for detail.
Does uptime affect the risk score?
Yes. Uptime is one factor in the explainable 0-100 risk score, combined with SSL, DNS, email security, and security headers, giving clients a single number that reflects overall site health.
Can clients see uptime themselves?
Yes. You can publish a branded public status page showing current and historical uptime, and uptime is included in the monthly client report you can white-label as your own.

Related

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